Smash.gg Help Center
Go to smash.gg
All Collections
Account Management
Account Management
Account settings
+1
15 articles in this collection
Written by
Kelly Goodchild,
Alex Elmer Wallace,
Lindsay Gonshak
and 1 other
FAQ
When should I contact tournament organizers for help?
A guide for situations when you'll need to contact the organizers of the tournament, instead of smash.gg support.
Written by
Lindsay Gonshak
Updated over a week ago
How do I check the status of my order?
Written by
Alex Elmer Wallace
Updated over a week ago
How do I change my real name or hide my real name?
Written by
Alex Elmer Wallace
Updated over a week ago
Order Issues
Answers to your frequently asked questions in regards to orders made on smash.gg
Written by
Kelly Goodchild
Updated over a week ago
How do I report a bug?
Written by
Kelly Goodchild
Updated over a week ago
What if I didn't receive a verification email when creating my account?
Written by
Kelly Goodchild
Updated over a week ago
How do I track my order?
Written by
Kelly Goodchild
Updated over a week ago
How do I change my smash.gg gamertag?
Written by
Kelly Goodchild
Updated over a week ago
How do I change my date of birth?
Written by
Kelly Goodchild
Updated over a week ago
Report DMCA or Harassment
Written by
Kelly Goodchild
Updated over a week ago
Other
I placed in a tournament, when will I get my payout?
Written by
Kelly Goodchild
Updated over a week ago
Guardian Consent Forms
Guardian Consent forms for those who need to regain access to their accounts.
Written by
Kelly Goodchild
Updated over a week ago
User Profiles
An overview of what information is visible and what you can do with user profiles.
Written by
Kelly Goodchild
Updated this week
How do I change my email?
Written by
Connor Kelly
Updated over a week ago
How do I remove tournaments from the sidebar?
Written by
Alex Elmer Wallace
Updated over a week ago